Some logins via the RealVNC Connect Portal may fail

Incident Report for RealVNC

Resolved

This incident has been resolved.
Posted May 28, 2026 - 15:21 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 28, 2026 - 10:43 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted May 28, 2026 - 09:55 UTC

Investigating

We are currently investigating an issue where some users are unable to login to the RealVNC Connect Portal.
Posted May 28, 2026 - 09:55 UTC
This incident affected: RealVNC Connect (Account authentication, Portal).