All Systems Operational

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RealVNC Service Status

RealVNC Connect Operational
90 days ago
99.99 % uptime
Today
Connectivity Service ? Operational
90 days ago
100.0 % uptime
Today
Address Book Synchronization ? Operational
90 days ago
100.0 % uptime
Today
Account authentication ? Operational
90 days ago
99.91 % uptime
Today
Portal ? Operational
90 days ago
100.0 % uptime
Today
On-Demand Assist - Downloads Website ? Operational
90 days ago
100.0 % uptime
Today
On-Demand Assist - Branding Service ? Operational
90 days ago
100.0 % uptime
Today
API Access Service ? Operational
90 days ago
100.0 % uptime
Today
Presence Service ? Operational
90 days ago
100.0 % uptime
Today
Team Management Service ? Operational
90 days ago
100.0 % uptime
Today
Audit Service ? Operational
90 days ago
100.0 % uptime
Today
VNC Developer Operational
90 days ago
100.0 % uptime
Today
Connectivity Service ? Operational
90 days ago
100.0 % uptime
Today
Cloud API ? Operational
90 days ago
100.0 % uptime
Today
Portal ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 3, 2024

No incidents reported today.

Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.

Sep 26, 2024

No incidents reported.

Sep 25, 2024

No incidents reported.

Sep 24, 2024

No incidents reported.

Sep 23, 2024

No incidents reported.

Sep 22, 2024

No incidents reported.

Sep 21, 2024

No incidents reported.

Sep 20, 2024

No incidents reported.

Sep 19, 2024
Resolved - The issue has been identified. The root cause is a change to EntraID tokens made by Microsoft which is incompatible with older versions of RealVNC Viewer (versions prior to 7.11.0). Customers are advised to upgrade to the latest version of RealVNC Viewer.
Sep 19, 08:19 UTC
Identified - The issue has been identified and we are continuing to work on a resolution. The recommended workaround for the time being is to upgrade VNC Viewer to 7.12.1.
Sep 17, 09:42 UTC
Update - We are continuing to investigate the cause of this SSO issue which is affecting some customers.
Sep 17, 08:04 UTC
Investigating - We are continuing to investigate the cause of this SSO issue which is affecting some customers.
Sep 17, 07:43 UTC
Monitoring - A fix has been implemented and we are monitoring.
Sep 16, 14:18 UTC
Update - We are continuing to work on a fix for this issue.
Sep 16, 14:16 UTC
Identified - The issue has been identified and a fix has been deployed. Please try signing in again.
Sep 16, 12:19 UTC
Investigating - We are currently investigating the issue.
Sep 16, 10:04 UTC