In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 02, 2023 - 08:00 UTC
Scheduled - We are deploying an update to the RealVNC Connectivity service that enables the Presence feature.

We are deploying this update between Monday 2023-10-02 08:00 UTC (04:00 EDT/01:00 PDT) and Thursday 2023-10-12 15:00 UTC (11:00 EDT/08:00 PDT)

Customers with the Presence feature enabled on their RealVNC Connect subscription may
see server Presence available on some - but not all - of their devices until the rollout is complete.

Cloud connectivity should not be affected by this deployment.

About This Site

RealVNC Service Status

RealVNC Connect Under Maintenance
90 days ago
99.83 % uptime
Today
Connectivity service
Under Maintenance
90 days ago
98.87 % uptime
Today
Discovery and sync services
Under Maintenance
90 days ago
100.0 % uptime
Today
Sign in service
Operational
90 days ago
99.99 % uptime
Today
Website
Operational
90 days ago
99.95 % uptime
Today
On-Demand Assist download website
Operational
90 days ago
100.0 % uptime
Today
On-Demand Assist - branding service
Operational
90 days ago
100.0 % uptime
Today
API Gateway Service Operational
90 days ago
100.0 % uptime
Today
Presence Service Under Maintenance
90 days ago
100.0 % uptime
Today
VNC Developer Under Maintenance
90 days ago
100.0 % uptime
Today
VNC Cloud connectivity service
Under Maintenance
90 days ago
100.0 % uptime
Today
VNC Cloud API
Operational
90 days ago
100.0 % uptime
Today
Website
Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 2, 2023

Unresolved incident: Extended Maintenance - Presence feature rollout.

Oct 1, 2023

No incidents reported.

Sep 30, 2023

No incidents reported.

Sep 29, 2023

No incidents reported.

Sep 28, 2023

No incidents reported.

Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.