In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 02, 2023 - 08:00 UTC
Oct 02, 2023 - 08:00 UTC
Scheduled - We are deploying an update to the RealVNC Connectivity service that enables the Presence feature.
We are deploying this update between Monday 2023-10-02 08:00 UTC (04:00 EDT/01:00 PDT) and Thursday 2023-10-12 15:00 UTC (11:00 EDT/08:00 PDT)
Customers with the Presence feature enabled on their RealVNC Connect subscription may
see server Presence available on some - but not all - of their devices until the rollout is complete.
Cloud connectivity should not be affected by this deployment.
We are deploying this update between Monday 2023-10-02 08:00 UTC (04:00 EDT/01:00 PDT) and Thursday 2023-10-12 15:00 UTC (11:00 EDT/08:00 PDT)
Customers with the Presence feature enabled on their RealVNC Connect subscription may
see server Presence available on some - but not all - of their devices until the rollout is complete.
Cloud connectivity should not be affected by this deployment.
About This Site
RealVNC Service Status
RealVNC Connect
Under Maintenance
Connectivity service
Under Maintenance
This service establishes remote control sessions between your computers and devices, relaying data where necessary
Discovery and sync services
Under Maintenance
These services discover your remote computers and sync your address book between your devices
Sign in service
Operational
This service signs you in using your RealVNC account credentials to RealVNC Viewer, RealVNC Server and online
Website
Operational
You can use our website to download and purchase RealVNC Connect, and manage computers, people, subscriptions and payment methods.
On-Demand Assist download website
Operational
realvnc.help website
On-Demand Assist - branding service
Operational
The service that creates branded one-time-use binaries
API Gateway Service
Operational
Presence Service
Under Maintenance
VNC Developer
Under Maintenance
VNC Cloud connectivity service
Under Maintenance
This service discovers devices and brokers VNC connections between them wherever they are.
VNC Cloud API
Operational
This API enables you to obtain Cloud addresses in order to join devices to the VNC Cloud connectivity service.
Website
Operational
You can use our website to download the VNC SDK, read the docs, manage your account, and create projects and API keys.
Operational
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