Delays in order processing
Incident Report for RealVNC
Resolved
This incident has been resolved.
Posted Apr 08, 2020 - 14:09 UTC
Update
We are continuing to monitor for any further issues.
Posted Apr 08, 2020 - 06:34 UTC
Monitoring
Order processing is no longer being delayed; we are monitoring the situation.
Posted Apr 07, 2020 - 18:43 UTC
Investigating
Some customers may experience delays of several hours between purchasing and services being provisioned.
We are currently investigating this issue and we apologize for the inconvenience.
Posted Apr 07, 2020 - 17:32 UTC
This incident affected: RealVNC Connect (Portal).